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Berndt Climate Control LLC
Heating • Cooling • Indoor Air Quality • Verona, WI
Call Us Anytime
(608) 556-0324
24/7 Emergency Service Available
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⚠ 24-Hour Emergency HVAC Service

If your heating or cooling system has failed, call us now — day or night, weekends and holidays.

(608) 556-0324

Berndt Climate Control LLC — Verona, WI — Serving Dane County and surrounding areas

About Our Emergency Service

Berndt Climate Control LLC provides true 24-hour emergency HVAC service to customers in Verona, Wisconsin and throughout Dane County. When your furnace fails at midnight on a January night or your air conditioning stops working during a summer heat wave, you cannot wait until the next business day. We understand that, and we are available around the clock to respond.

When you call our emergency line, you will reach Sarah Berndt directly — not an answering service or call center. She will assess your situation, advise you on any immediate safety concerns, and dispatch to your location as quickly as possible. Our typical response time for emergency service in Dane County is 60 to 90 minutes.

Emergency service calls are subject to after-hours rates, which will be clearly communicated before any work begins. Customers with annual maintenance agreements receive reduced emergency rates and are given priority scheduling.

Heating Emergencies
Furnace completely stopped working — no heat in the home
Gas smell near furnace, boiler, or gas lines (leave home immediately, call 911 first)
Carbon monoxide detector alarm (leave home immediately, call 911 first)
Boiler making loud banging, rumbling, or whistling sounds
Heat pump not producing heat when outdoor temperature is below freezing
Frozen pipes due to heating system failure
Thermostat showing temperature below 50°F in occupied home
Cooling Emergencies
Air conditioning failure during extreme heat advisory (above 90°F)
AC refrigerant leak — visible ice on lines, hissing sounds
Electrical burning smell from air handler or condenser
Complete loss of cooling in a home with infants, elderly, or medically vulnerable residents
Commercial refrigeration failure affecting food safety
General HVAC Emergencies
Electrical burning smell from any HVAC equipment
Sparks or visible electrical arcing from equipment
Flooding from condensate drain line overflow
Loud banging, screeching, or grinding sounds from equipment
Smoke coming from vents or equipment
Our Emergency Response Commitment
SituationResponse TimeService Area
No heat, outdoor temp below 20°F60–90 minutesDane County
No heat, outdoor temp above 20°F90–120 minutesDane County
No cooling, heat advisory in effect60–90 minutesDane County
Gas smell or CO alarmCall 911 first — then call usAll areas
Electrical burning smell from HVAC60–90 minutesDane County
General after-hours HVAC emergency90–120 minutesExtended area
Safety Tips While Waiting for Service
1If you smell gas, leave your home immediately without using any switches or phones inside. Call 911 and your gas utility from outside.
2If your carbon monoxide alarm sounds, evacuate immediately and call 911. Do not re-enter until emergency responders clear the building.
3Do not attempt to repair gas lines, electrical connections, or refrigerant systems yourself. These require licensed professionals.
4If your furnace is not working, open cabinet doors under sinks to help prevent pipes from freezing in extremely cold weather.
5Use portable electric space heaters safely — keep them away from flammable materials and never leave them unattended.
6In summer heat emergencies, move to the lowest floor of your home where it is cooler and use fans to circulate air.
7Keep a portable battery-powered thermometer to monitor indoor temperatures during equipment failures.
8Know the location of your furnace emergency shut-off switch — it typically looks like a light switch near the top of the stairs to the basement.
EMERGENCY HOTLINE
Available 24 hours / 7 days
(608) 556-0324
You will reach Sarah Berndt directly
When to Call 911 First

Always call 911 before calling us if you experience:

● Gas odor inside your home
● Carbon monoxide alarm
● Flames or smoke from equipment
● Electrical fire or arcing

Evacuate your home and call 911. Then call us from a safe location.

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