Emergency HVAC Service — Verona, WI
When your heating or cooling system fails unexpectedly, you need fast, reliable help. Berndt Climate Control LLC provides 24-hour emergency HVAC service throughout Verona, Madison, and Dane County, Wisconsin. We understand that HVAC emergencies don't happen on a convenient schedule, which is why we are available around the clock, every day of the year.
Our emergency response technicians are fully equipped with diagnostic tools and a comprehensive inventory of common replacement parts. In most cases, we can diagnose and repair your system in a single emergency visit.
What Constitutes an HVAC Emergency?
The following situations warrant an emergency service call:
| Emergency Situation | Action Required |
|---|---|
| No heat when outdoor temperature is below 32°F | Call immediately — risk of pipe freezing and health hazard |
| Carbon monoxide detector alarming | Evacuate immediately, call 911, then call us |
| Gas smell near furnace or gas lines | Evacuate, call gas company, then call us |
| No cooling during extreme heat (above 95°F) | Call immediately — health risk for elderly and children |
| Water flooding from HVAC equipment | Shut off system, call immediately |
| Electrical burning smell from HVAC | Shut off system at breaker, call immediately |
| Furnace making loud banging or grinding noise | Shut off system, call for emergency inspection |
| Heat pump or AC completely non-functional in extreme weather | Call for same-day emergency service |
Our Emergency Response Commitment
When you call our emergency line at (608) 556-0324, you will speak directly with a technician or dispatcher — not an answering service. We aim to respond to all emergency calls within 2 hours during normal weather conditions. During severe weather events, response times may be longer, but we will give you an accurate estimated arrival time when you call.
Emergency service calls are subject to after-hours service fees. We will inform you of all applicable fees before dispatching a technician. Maintenance agreement customers receive no overtime surcharge on emergency calls.
Safety Tips While Waiting for Emergency Service
If Your Heat Goes Out in Winter:
- Use portable electric space heaters in occupied rooms (keep away from flammables)
- Open cabinet doors under sinks to prevent pipe freezing
- Let faucets drip slightly to prevent pipe freezing
- Close off unused rooms to concentrate heat
- Use extra blankets and dress in layers
- Do NOT use gas ovens, grills, or generators indoors for heat
- If temperature drops below 40°F indoors, consider staying with family or at a hotel
If Your AC Fails During Extreme Heat:
- Close blinds and curtains on sun-facing windows
- Use ceiling fans and portable fans to circulate air
- Avoid using heat-generating appliances (oven, dryer)
- Stay hydrated and watch for signs of heat exhaustion
- Move to the coolest room in the house (usually lowest floor)
- Check on elderly neighbors and family members
Carbon Monoxide Safety
⚠ CARBON MONOXIDE IS A SILENT KILLER
Carbon monoxide (CO) is a colorless, odorless gas produced by incomplete combustion in furnaces, boilers, water heaters, and other gas appliances. CO poisoning can cause headache, dizziness, nausea, and death.
- Install CO detectors on every level of your home
- Test CO detectors monthly
- If your CO alarm sounds, evacuate immediately and call 911
- Have your furnace inspected annually for heat exchanger cracks
- Never run a vehicle, generator, or grill in an attached garage
The best way to avoid an HVAC emergency is regular preventive maintenance. Our annual tune-up program catches problems before they become failures.
Learn About Maintenance Plans